Deriv Go interface: Cashier

Hello Deriv Community,

We have released our Deriv GO interface, divided into a few tabs: Home, Markets, Trade , Positions, and Cashier. You may find these at the bottom of the screen.

The Cashier section interface will look like the below image. Some payment methods may or may not be available depending on the country of residence. The interface may differ for this reason.

This section provides you with quick access to deposit, withdraw, and transfer (between your accounts) as well as payment agents (deposit/withdraw).

We hope this information is useful and feel free to reply to this thread should you have any feedback regarding our Deriv Go application. Thank you! :star2:

I have made 2 withdraws and I have not received any payment yet

Hi @bicetyl-aguador-2 , we apologize for any inconvenience caused. Thank you for allowing us to investigate your feedback further. We’re pleased to inform you that the issue has been resolved in your favor. If you encounter any further problems, please don’t hesitate to contact us via LiveChat or WhatsApp. Thank you for your understanding!

my cashier is currently locked and i would like to unlock it

Hello @behears-aidable-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!