Derivp2p

[Syafiza]

Hello @abience-aecidia-2, thank you for joining Deriv Community! We want to highlight that our officially designated WhatsApp Support contact number is +356 9957 8341. Please exercise caution when communicating via WhatsApp and double-check the number you’re interacting with to prevent falling victim to phishing attempts.

If you suspect unauthorized access to your account by a third party, we highly recommend taking proactive measures to safeguard your account security. We advise initiating a password reset and enabling two-factor authentication (2FA) to enhance the protective measures for your account. You may refer to these articles for guidance:

Resetting the Deriv account password

Dear Community members, [Reset password page] In case you do not remember your account’s password, do not worry, you will just need to reset it. Kindly follow the steps below in order to reset your password: Go to this link Reset password | Deriv and type in your email address. Once you click reset the password, an email will be sent to you. (If you are unable to locate the email in your Inbox, look for it in your Spam box/Spam mail/Junk mail) It will contain a hyperlink that will take y…

Setting up the two-factor authentication (2FA) for your account

Dear Members, Two-factor authentication is an extra layer of security designed to ensure that you’re the only person who can access your account. So, how to set up this security feature? Please, kindly go to the following link Deriv App | Deriv and follow the instructions on your screen. 1 - Scan the QR code with your 2FA app. We recommend Authy or Google Authenticator. We do not support Duo Mobile. 2 - Enter the authentication code generated by your 2FA app. After these two simple steps, …

If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!

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