Important Security Notice: Fake Deriv Support, P2P Scams & 2FA Protection

Accounts Security & Safety
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:bell: Google: New Device Login Alert

If you receive emails like:

  • “New device signed in to your Google account”

  • Unrecognized login or location alert

:warning: This means your email may be compromised, and attackers can reset Deriv passwords.

:backhand_index_pointing_right: Secure your Google account immediately:
:link: https://myaccount.google.com/security

:backhand_index_pointing_right: Enable Google 2-Step Verification (2FA):
:link: https://myaccount.google.com/signinoptions/two-step-verification

:key: Deriv Account: Enable 2FA (Very Important)

All Deriv users—especially P2P traders—must enable 2FA.

:backhand_index_pointing_right: Official Deriv 2FA setup link:
:link: https://app.deriv.com/account/two-factor-authentication?account=USD

Once enabled:

  • Even if a scammer gets your password

  • They CANNOT access your Deriv account without the 2FA code

:prohibited: Common Scam Pattern Observed

  • User clicks fake Deriv support link

  • Google sends new device login alert

  • Deriv login compromised

  • P2P orders manipulated or disputed

:white_check_mark: Security Checklist (Follow Strictly)

:check_mark: Enable 2FA on Google & Deriv
:check_mark: Never approve unknown login requests
:check_mark: Never click WhatsApp/Telegram “support” links
:check_mark: Always check official Deriv URLs only

:shield: Email security = Deriv account security

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Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.