My real MT5 has a 15 min delayed after last update

Dear all collegues and deriv team.
I just wanna ask, why my real MT5 Deriv account has a 15 min delayed after update? It’s never happened before

Hi @Reza welcome to the community! Pertaining to your issue, we would need to check further on it. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

hello Margareth, I’ve tried to but theres only bot answering and it’s not answering my problem. Are you guys become scam now?