Passkeys for login

Dear community members,

Did you know that you can now log in using a passkey?

Tired of remembering complex passwords and worrying about security breaches? Passkeys are here to make your life easier and safer. Just like using your fingerprint or face to unlock your phone, passkeys offer a modern, convenient way to access your account. You can even use a PIN or other methods, like the popular YubiKey. It’s a simple switch that gives you peace of mind.

Advantages of using passkeys

  • Better protection: Passkeys add an extra layer of security to your account, making it harder to hack.

  • Protection against phishing attacks: Passkeys help protect you from phishing scams, which are tricky attempts to steal your login info.

  • Login made easy: No more struggling to remember complicated passwords. Passkeys simplify logging in.

How to create a passkey

Currently, the passkey feature is only available on mobile devices. If you’d like to add a passkey, please follow these steps:

  1. To activate passkeys for the first time, please enter your login information.

  2. You’ll receive a prompt to activate the passkey feature. Choose “Get started” to activate it or “Maybe later” if you prefer to activate it at another time.

  3. Tap “Create passkey.” Complete the displayed steps. Then, press “Continue” to proceed.

  4. Next, select “Continue” to use Face ID or any of your biometrics to sign in.
    On iOs:

    On Android:

  5. Once your passkey setup is successful, you will receive the message below.

Please note that you can create only one passkey per device.

We hope this was helpful. If you have any questions, please visit our Help centre page or contact us via live chat or WhatsApp.