Proof of identity upload

Accounts
1

My first proof of identity failed , please where can I click to see where to upload proof of identity because under proof of identity it was showing canceled and need to verify manually…

5 Likes
2

Bonjour!
Je suis dans le même cas que vous, est ce que vous avez trouvez une solution à ce problème?
Quant à moi, je cherche toujours à résoudre ce problème mais toujours pas de solution.
Merci!

1 Like
3

hello I need help my proof of identity is not working

1 Like
4

I need to upload proof of identity

1 Like
5

I need to upload proof of identity

1 Like
6

não esta ativado campo para mandar os documentos e comprovante de residencia
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7

Hi, please, for better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible. Thank you!

8

Bonjour !
Pour une meilleure assistance et protection des données de votre compte, veuillez nous contacter via LiveChat. Nous travaillerons avec vous pour résoudre tout problème le plus rapidement possible. Merci !

9

Olá, para podermos te atender melhor e também pela proteção dos dados de sua conta. Por favor, pedimos que entre em contato conosco pelo LiveChat e nossa equipe irá te auxiliar o mais rápido possível.
Obrigada!

10

I received a notification to verify my account by uploading proof of identity. I am following the procedure for proof of identity. I have chosen to use my national ID. I have put in my ID number. But when i press verify, i get a feedback “You don’t need to authenticate your account at this time” Am thus not taken to the page where i should upload the identity documents. How do i go about to upload the documents ?