The Importance of Account Authentication

Greetings Deriv Community members :wink:

Account verification helps businesses verify the validity and ownership of clients’ details. This can be done due to regulatory requirements, to avoid errors or fraud.

An ID check ensures that there is a real person behind a process and proves that they are who they claim to be. This prevents anyone from carrying out a process on other people’s behalf without authorisation, creating false identities, or committing fraud.

Below are some of the importance of account authentication:

  1. Avoid costly fines
  2. Improve the company’s reputation
  3. Safeguard the security and privacy of data
  4. Avoid any possible fraud

Hope the above information is useful for everyone.

If you have any further queries, please do not hesitate to contact our Live Chat support for assistance.

Hi
I am finding it difficult to upload my proof of address, everytime i click, it says my proof of address uploaded successfully, but i can’t take trades anymore. It doesn’t give me option to upload please help me on that…

I tried live chat but i only chat with bot and it doesn’t help me at all

Hello, @cassone-abusion-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.