Hi @acetoin-alfarga-1! Upon review, your MT5 account was trading disabled due to 30 days of inactivity. To prevent this in the future, just ensure you’ve login, transfer, or traded in the account within 30 days.
Rest assured, we’ve reactivated the trading for your MT5 account now. Appreciate your continuous support to Deriv.
As for contacting us via LiveChat, you may refer to this illustrative article on how to proceed and let us know if you still experience any issues, please: