VISA Card Withdrawal

Hi Deriv Community Members, :bulb:

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If your withdrawal via VISA Card has been processed on our Deriv’s end but rejected by your bank.

Kindly contact us after 15 working days from the day your VISA Card withdrawal has been processed, in order for us to check further.

Or if you are able to provide us with proof from the bank that the withdrawal is rejected from the bank side, we can proceed to further check on the withdrawal.

Disclaimer: You may check the withdrawal status in your cashier page’s withdrawal section or account statement

Hope this information helps :bulb:

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Regards,
Deriv.com

1 Like

I have a problem with my withdrawal i cannot transfer money from meta trader to main account please check for me

Dear @altesse-adjuror-2, thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

Online trading with Deriv | Simple. Flexible. Reliable.