ZingPay withdrawal timeframe

Hi Deriv Community Members, :bulb:

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Please be informed that we will process any withdrawal request within 24 hours timeframe from our end and it is also subject to your payment method and your account status.

If you requested a withdrawal to your bank account with ZingPay payment method, it may take 3-5 working days for your funds to appear on your account and depending on your bank.

Hope this information helps :bulb:

I made my withdrawal request last week Friday using ZingPay but still nothing!

Hello, @cashbox-accites-2. Thank you for joining the community! We regret to note that. As advised above, it may take 3-5 working days for your funds to appear on your account and depending on your bank. For further inquiries, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.