Zingpay t9 deriv deposit n

Hi money came out of my bank. I deposited with zingpay and money did not reflect on deriv its now 5days has anyone experienced such

Hello @ballute-abreast-2, thank you for joining our community. We’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!