Hi guys,
I was able to make a deposit using my visa card. everything went well.
However, i tried to make a sample withdrawal, and tech says visa withdrawal is restricted in the Philippines.
Any suggestions how to resolve this?
Thanks much!
Hello @abiders-affears-2. Thank you for joining the community. Kindly visit the cashier section of your account to see the available payment methods for your region. Alternatively, you can contact us via LiveChat, for better assistance. We’ll work with you to resolve any issues as quickly as possible.
Hi. Were you able to resolve this? I am also from the PH and this is currently my problem
Hi @beliers-airhole-2, thank you for joining our community! In regards to your withdrawal, kindly be informed that withdrawal via Visa is not available in your country. Therefore, kindly use another payment method, such an e-wallet to withdraw your funds, by making the minimum deposit via your new preferred method. You may check your cashier for the available payment methods in your country.
If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.