Why my Account was not take my deposit , because my proof of address and proof of identity it's was verified ...why don't take my deposit please help me

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Why my Account was not take my deposit , because my proof of address and
proof of identity it’s was verified …why don’t take my deposit please
help me

2

Hi @abutter-adorner-2, thank you for posting on our Deriv Community and we’re sorry to hear this. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

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I deposited money to my deriv account but am not seeing the money
And is not refunded

Screenshot_2023-08-16-17-59-29-245_com.whatsapp.w4b
Screenshot_2023-08-16-17-59-29-245_com.whatsapp.w4b720×1650 77.4 KB

1 Like
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Hi @buffalo-agister-2, thank you for joining our community! We are sorry to hear that your deposit has not been credited. Kindly contact us via Live Chat or Whatsapp for further assistance and provide your account number and order ID so that we can check further for you. We hope to hear from you soon via Live Chat! Thank you.