Addresss verification account blocked

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I send my proofe of address but i don,t know why deriv blocked my account

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Hello @bryozoa-adeemed-2, we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!

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Plz not blocked my account

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Dear @alfione-agilest-2 , thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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Hi…
sir/ mam I see blocked my deposit account why??
help please

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Hello @anaemia-airiest-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!