Payment agent has not sent me the money for over two days
Hi @berrets-aliency-2 we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email and escalated your case. If you have any further inquiries or issues, don’t hesitate to contact us through live chat. We’re here to help and would be delighted to assist you further. Thank you!
I didn’t receive the first email the first time and kindly resend it even up to now the Payment Agent is still holding the money..
She said that she will not send me the money up to until I receive the first email..so kindly resend the first email..
In this email u sent to me u said u had sent me email earlier also the agent said I have been contacted via email
I didn’t receive any email from deriv .
Can u tell me how I will get a confirmation email that the agent wants to see first so as to send me my money ??
I need the Payment agent to send me the money urgently
For 3 days now my money has been held by the agent called
FAST PESA
I reached out to her she said deriv said she shouldn’t send me the money and she says she’s waiting for feedback from deriv
What exactly is going on
.how can get that email??