10 coins withdrawal guideline

Hi Deriv Community Members, :bulb:

Here is the guideline on how to withdraw the funds using 10 coins payment method

Step 1 : Select withdrawal and click on request authentication email.

Step 2 : You will receive a verification email for the withdrawal request. Click on Yes, it’s me!

Step 3 : You will be redirected to the Deriv cashier. You need to choose the requested currency or crypto.

Step 4 : Enter your correct crypto wallet address and the amount you wish to withdraw and click on withdraw.

Step 5 : Once the withdrawal is successful, you can view the successful withdrawal in your
Deriv account statement.

Hope this information helps :bulb:

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@Don-Ricky, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.