Contact support as Live Chat not working

Cannot contact support. Live chat not working.

Email to support is auto reply to ask forum!

Cannot change currency as fully verified… it says contact support! How please?

Anyone have a phone number to contact support?

Or correct email address?


boa noite minha conta esta bloqueada por auto exlusao oque eu faso

How do I re open my aacount?

Greetings, a withdrawal of 160usd I made on Monday has not been processed yet.

Pls withdrawal is locked pls unlocked for me

The reason that your phone is using 2GB ram you need upgrad to 3GB or 4GB ram it allows your to process mt5

Hi Admin, I can’t deposit money to Zingpay I get this error message “To deposit funds into your account using this payment method, please contact”

Hi amalaka-accoied-2,

First, we would like to apologise for any inconvenience caused when trying to contact us via LiveChat. It must have been a momentary issue, however we did not have any problems recently. Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat or send us an email. We will help you at the earliest.
Thank you for understanding!

Olá chields-achiote-2,

Para podermos te atender melhor e também pela proteção dos dados de sua conta. Por favor, pedimos que entre em contato conosco pelo LiveChat e nossa equipe irá te auxiliar o mais rápido possível.
Agradecemos a compreensão!

Deriv (Investments) Europe Ltd (W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta) is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union (licence no. IS/70156). It is also authorised and subject to limited regulation by the Financial Conduct Authority in the UK. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.

Deriv (Europe) Limited, W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta, is licensed and regulated for synthetic indices by the Malta Gaming Authority (licence no. MGA/B2C/102/2000).

Deriv Investments (Europe) Ltd is authorised to deal on its own account and is both the manufacturer and distributor of its products.

This information is intended for Retail & Professional clients.

CFDs offered by Deriv Investments (Europe) Ltd are considered complex derivatives and may not be suitable for retail clients.They may be affected by changes in currency exchange rates; If you invest in this product you may lose some or all of the money you invest; The value of your investment may go down as well as up.
CFDs offered by Deriv Investments (Europe) ltd also come with a high risk of losing money rapidly due to leverage. 62% of retail investor accounts lose money when trading CFDs with Deriv Investments (Europe) ltd. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

+18 Icon Please trade responsibly. For more information about responsible trading please click here.