No one from deriv comes back to you, I am waiting for days for someone to help me sort out my account as I am unable to make any deposits, keep saying deposits are locked, created a few tickets already, all the time talking to a dum ass bot, deriv are unprofessional when it comes to helping their clients, please stay away from them if you have to… Service sucks
Thank you for posting on Deriv Community.
Upon checking further on your account, we noticed the respective team has responded to you via email with Ticket ID: H3BIU9. We recommend you refer to the email sent to you for more clarification.
We hope the above information is helpful. For any further assistance, kindly contact the Live Chat support. Thank you.
This is my problem with Deriv. The customer service is too slow. How can it take more than two days to pick up a ticket, and no one responds to messages on the chatbot? Whatsapp is online, but there is no response to messages. What the heck?