Deposit issues

I made a deposit of 50$ on my Deriv account and I was debited 19500 Naira from my bank but I didn’t recieved it on my Deriv account.

Here is my Ref No: 783901886

Pls I anticipate your Response, Thank You.

God Bless You

Hi, please what bank card did you used??

Hi, please what bank card did you used?

I Used Zenith Bank Master Card Sir.

I Used Zenith Bank Master Card Sir.