Deposited money but does not appear on my deriv account

1

I deposited money on Friday, and it still doesn’t appear on my deriv account.
I created a ticket for agents to help me, and i have been waiting. Please help.

2

I have deposited yesterday in my account but doesn’t seen my deposit

3

This seems to be a pattern now. @Derivdotcom please fix this.

4

Hi, @buzukia-acaleph-2 Thank you for posting in community. Upon checking, the respective team has responded to you via the ticket created on the issue resolution. We recommend you refer to the ticket for further clarification. Thank you.

5

Hi, @antisex-alaskan-2 Thank you for posting in the community. Please be informed that the respective team has emailed to you on the issue faced for them to further assist accordingly. We suggest to check on the email and revert with the necessary details. Thank you.

6

I got help. I posted on Tuesday thanking deriv team for sorting out my issue.

7

Hi @buzukia-acaleph-2! Thank you so much for confirming that the issue has been solved. We’re glad our support team was able to help you. Please don’t hesitate to get back to us should you have any concerns or doubts.