how can i unlocked my cashier

am new trader how can i unlock my cashier after my account is been verified

Dear @albacea-adenous-2, we regret to note this. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

Hola quiero saber porque debo pagar impuesto por retirar dinero. Porque no lo debitan del pago?