proof of adress and identify

Accounts Account Verification
1

Hello
I sent my proofs of adress and identify last week on 3th of march.
It is already 3 days today, but it is still on review, so when will i verified?

1 Like
2

Hello @begazes-adoxies-2, we regret to note this. Please note that we would need to check further on your issue. Kindly reach out to us via LiveChat for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

3

Please re-register your details go to the link below

4

Hello @chaldee-aeonist-2 ,

Thank you for joining the community and for leaving us a comment.

Please let us know how we may assist you, you may also reach out to our Customer Support team which is available 24/7 via the Live Chat for better protection of your account’s data.

Thank you.

5

and when will you approve my account it’s been 5d now

6

Hello Deriv.
I am uploading my documents for proof of identity using NIN Slip in Nigeria. The NIN Slip does not have expiry date yet I can’t proceed because your platform requires an expiry date.
Kindly guide me on what to do.

7

Hello, @askarel-acrania-2 . Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.