Please assist with the login process of my account in my desktop MT5
@besauce-acouchy-2 ,. Take note that after registration, your login details was sent to your registered email. Check it.
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(Verification for my profile - #9 by bammers-acronyc-2)
would love to get an answer on this. I am having the same issue. Can’t complete verification due to greyed out proof of identity and address
What ever i read in on top it is helpless because you must remember first we open the demo account and that account you can’t deposit anything I want to deposit something in a real account if I click that I want to use a real account it gives me options to start choosing a currency put my address and upload my ID which is I don’t have I only using passport I went to YouTube and check how to do it it showed me the option to go on my profile settings then when I want to put my details is disabled and you can’t say that I can trade I can’t right now because I have to verify my details especially ID which is I don’t have
If there is someone who can help me with this please do help because I really need to verify my account and I cannot trade without verifying my account
Or in other way where to go so that I can’t trade? without verifying my account because if I want to trade it always tells me that I’m in demo so I have to shift to a real account so that I can trade if I click real account it says I have to verify my details
If someone interested to help please contact me Abdululanda@gmail.com or contact me on WhatsApp +27781016599 I would love to trade with Deriv
I’m from uganda and I have tried to verify my documents but failed. I only have one option of a national id but the national id. Kindly help what should I do for my proof of identity to be verified