When can I verify my account?

I have enough information to verify my account. But the message is “Your account currently does not need verification”, so let me ask when can I proceed to verify my account? Or have to wait for a certain condition? If so, please send me the link of the terms. So I can read and know exactly when my account will be verified. Thank you for reading.

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I have a similar issue. My address cannot be verified though I have sent in official documents like Tax accrued forms from the state agency. I get a message that does not meet the needed criteria. Goodness meWhat is the criteria??? And I am not opening but renewing my account.

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I have same issues too ooo, I’m not even getting any info as regards account verification and the verification icon is not working on my account. Please, deriv team should do something about this o

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I will wait with you over here my bro

Please contact us via LiveChat.
We will check and guide you accordingly. :pray: :grinning:

Deriv (Investments) Europe Ltd (W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta) is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union (licence no. IS/70156). It is also authorised and subject to limited regulation by the Financial Conduct Authority in the UK. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.

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