I received the following notification almost 2 days ago
ago : “Your address and identity are pending wait for 1-3 days
I am still waiting without any feedback. The processing time for this verification is very long.
When I try to resubmit the proof of my address verification, I receive the message that my account does not require address verification at this time. That I will be informed if address verification is required in the future.
In the meantime, my account has been restricted and I can’t transfer funds between my accounts and place buy/sell orders on my VBI account.
My deriv account is firstname.lastname@example.org