AI LIMITATIONS

1

Guys I see Deriv has completely removed human agents on Support platform either on Live chat or Whatsapp.I don’t have an email for Deriv where I can send my query.

AI bot Amy has frustrated me since 30 March 2026 up to 8 April 2026.I believe I have by now lost funds to a hacker because it has taken so long to resolve this issue.Please someone tell Deriv to go back to the days we used to have human agent when AI assistant could not satisfy clients

2

Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.