I am trying to deposit to my account so when i click on real it says add Deriv account…when i click on add it takes me through the steps and then says an account with my details allready exists…please help…also it seems like the live chat icon is missing from my app…
Deriv (Investments) Europe Ltd (W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta) is licensed in Malta and regulated by the Malta Financial Services Authority under the Investment Services Act to provide investment services in the European Union (licence no. IS/70156). It is also authorised and subject to limited regulation by the Financial Conduct Authority in the UK. Details about the extent of our authorisation and regulation by the Financial Conduct Authority are available from us on request.
Deriv (MX) Ltd, Millennium House, Level 1, Victoria Road, Douglas IM2 4RW, Isle of Man, is licensed and regulated in Great Britain by the Gambling Commission under account no. 39172 and by the Gambling Supervision Commission in the Isle of Man.
Deriv (Europe) Limited, W Business Centre, Level 3, Triq Dun Karm, Birkirkara BKR 9033, Malta, is licensed and regulated for synthetic indices by the Malta Gaming Authority (licence no. MGA/B2C/102/2000), by the Gambling Commission for clients in Great Britain under account no. 39495, and by the Revenue Commissioners for clients in Ireland (licence no. 1010285).
Deriv Investments (Europe) Ltd is authorised to deal on its own account and is both the manufacturer and distributor of its products.
This information is intended for Retail & Professional clients.
CFDs offered by Deriv Investments (Europe) Ltd are considered complex derivatives and may not be suitable for retail clients.They may be affected by changes in currency exchange rates; If you invest in this product you may lose some or all of the money you invest; The value of your investment may go down as well as up.
CFDs offered by Deriv Investments (Europe) ltd also come with a high risk of losing money rapidly due to leverage. 68% of retail investor accounts lose money when trading CFDs with Deriv Investments (Europe) ltd. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Please trade responsibly. For more information about responsible trading please click here.