Resetting the Deriv account password

Dear Community members,

In case you do not remember your account’s password, do not worry, you will just need to reset it.

Kindly follow the steps below in order to reset your password:

  1. Go to this link Reset password | Deriv and type in your email address.
  2. Once you click reset the password, an email will be sent to you.
    (If you are unable to locate the email in your Inbox, look for it in your Spam box/Spam mail/Junk mail)
  3. It will contain a hyperlink that will take you to the page to reset your password.
  4. Then type in your new password.

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

1 Like

I want to reset my invest password

Hello, @chorial-adynamy-2. Thank you for joining the community! You may refer to the below link:

For better assistance and protection of your account’s data, kindly contact us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

Hallo

I can’t set investor password

Even though I have followed the step by step instructions

can anyone help me

1 Like

I can’t set investor password

Even though I have followed the step by step instructions

can anyone help me

Dear @bandaid-accrete-2 , thank you for joining our community! We are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you.