We’ll help you with how to smoothen and have a quick verification process for both your proof of identity and proof of address document.
- Proof of identity document
- Your name in your profile and your document must be the same
- You need to ensure your document shows your photo, name, DOB, country of citizenship/nationality (or name of the country that issued the document)
- Your document must be valid or not expired and in color (except for countries that generate black and white documents)
- Your document must be readable (no glare) and not cropped.
As for your selfie, you will need to ensure that your surrounding is bright and your face is clearly seen.
- Proof of address document
- Your document details are shown such as your name, address, issued date, and document type
- Your document must be readable (not blurry) and not cropped
Important notes: Do not provide another person’s document as our system will automatically reject it due to the mismatched details.
Hope the above helps!