I've been trying to attach a document for proof of address but deriv website does not grant me the option to attach a new document. I have tried using the link I was give a member of the support team but it's still not successful

1

Proof of address. I can’t attach a new document because deriv page isn’t permitting me to.Kindly assist

2

Hi @bedumbs-agoutis-2,

We apologize for any inconvenience caused.

Thank you for allowing us to investigate your feedback further. We’re pleased to inform you that the issue has been resolved in your favor.

If you encounter any further problems, please don’t hesitate to contact us via Live Chat or WhatsApp.

Thank you for your understanding!